Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Museums of London uses cookies to enhance your browsing experience, analyze site traffic, and provide personalized content and advertisements.

2. How We Use Cookies

We use cookies for several purposes:

• Essential cookies: These are necessary for the website to function properly
• Performance cookies: These help us understand how visitors interact with our website
• Functional cookies: These remember your preferences and improve your experience
• Marketing cookies: These are used to deliver relevant advertisements and track their effectiveness

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are strictly necessary for the operation of our website. They enable you to navigate the site and use its features.

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are most popular and if visitors get error messages.

3.3 Functional Cookies

These cookies remember your preferences and choices to provide a more personalized experience.

3.4 Marketing and Targeting Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests.

4. Third-Party Cookies

Some cookies are placed by third-party services that we use:

4.1 Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to track user interactions and compile reports on website activity.

For more information about Google's privacy practices, visit: Google Privacy Policy

4.2 Social Media Platforms

Our website includes social media buttons and widgets that may set cookies from platforms such as Facebook, Twitter, and LinkedIn.

4.3 Payment Processors

When you make a booking, our payment processors may set cookies to ensure secure transactions.

5. Managing Your Cookie Preferences

You can control and manage cookies in several ways:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can:

• View cookies stored on your device
• Delete existing cookies
• Block all cookies
• Block third-party cookies
• Set preferences for specific websites

5.2 Our Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner that allows you to choose your preferences:

• Accept All: Allows all cookies including marketing and analytics
• Necessary Only: Only essential cookies for website functionality
• Customize: Choose specific cookie categories

6. Browser-Specific Cookie Management

6.1 Google Chrome

1. Click the menu button (three dots) in the top right corner
2. Select "Settings"
3. Click "Privacy and security"
4. Select "Cookies and other site data"
5. Choose your preferred settings

6.2 Mozilla Firefox

1. Click the menu button (three lines) in the top right corner
2. Select "Settings"
3. Click "Privacy & Security"
4. Under "Cookies and Site Data," choose your preferences

6.3 Safari

1. Click "Safari" in the menu bar
2. Select "Preferences"
3. Click the "Privacy" tab
4. Choose your cookie blocking preferences

6.4 Microsoft Edge

1. Click the menu button (three dots) in the top right corner
2. Select "Settings"
3. Click "Cookies and site permissions"
4. Select "Cookies and site data"
5. Choose your preferred settings

7. Consequences of Disabling Cookies

While you can disable cookies, please note that doing so may affect your experience on our website:

• Some features may not work properly
• You may need to re-enter information more frequently
• Personalized content and recommendations may not be available
• We may not be able to remember your preferences

8. Cookies and Personal Data

Some cookies may contain personal data. When this occurs, the data is processed in accordance with our Privacy Policy. You have the same rights regarding cookie data as you do for other personal data we collect.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us: